Privacy Policy

Last updated August 2025

We value and respect your privacy. We will never disclose or share any information we receive from you unless we are legally bound to do so. We take every precaution to safeguard your information both online and offline.

Information We Collect & How We Use Your Information:

There are two general categories of information we collect:

1. Information you provide; and

2. Information we automatically collect from your use of the Website or the App.

Information You Provide:

• Your Name and Contact details such as your email address.

• Additional profile information such as your location, gender, and date of birth.

• Your communication history such as emails, messages and chats including those through our social media channels.

• Your payment information such as your credit/debit card number, security/CVV code, and expiration date.

• Other information such as reviews, participation in promotions, and other user-generated content.

How We Use The Information You Provide:

· Subscription & Registration: We need your name and contact details for the adequate performance of certain services and offerings on the Website and the App, and to fulfill our contract with you when you place an order or make a request.

· Accept payment, fulfill orders, & provide exchanges: We use your name and contact details to fulfill our contract with you and deliver your orders, and we use your payment information to process payments and comply with applicable laws.

· Sending your account information: We use your name and contact details in order to deliver important account information to you such as order confirmation, and notices of significant changes to our Terms and Conditions and/or Privacy Policy.

· Offer improved user experiences: We use your communication and contact history with us, as well as other information such as profile information to operate, protect, improve and optimize our Website and App to personalize and customize your experience.

· Analytics, Training & Quality Assurance: We may use information you provide to us to train our staff, improve our services and offerings, and perform other internet analytics and performance monitoring.

· Communication, Marketing & Advertising: We may use information you provide to us to deliver and personalize our communications with you, or to administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities.

Links:

This Website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of other websites. We make every effort to provide quality and secure links. We encourage our users to be aware when they leave our Website, and to read the privacy statement of any other website that collects personally identifiable information.

Security:

Institute of Reiki is committed to keeping your information confidential. We use appropriate technical and organizational safeguards. Whenever we collect sensitive information, such as credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the web page.

We encourage you to take responsible measures to protect your password and computer from unauthorized access to your account. Be sure to sign out and close your browser window when you are done.

Cookies:

We give you the option of accepting or declining cookies.

Advanced Tracking cookies we use are temporary cookies that are not personally identifiable to you, and don’t leave any retrievable information on your hard drive. These cookies are used to collect non-identifiable IP addresses to monitor the number of visitors to the Website and track visitor movement while on the Website.

Declining cookies may negatively impact your browsing experience while shopping or filling out forms while on the Website. Cookies enable the Website to keep track of all the items you’ve placed in your cart while you continue to browse. If you happen to temporarily leave a form page before it is complete and submitted, and you try to return to it to finish filling it out, the information previously entered is gone if you haven’t allowed cookies.

Cookies allow you to save your login information for the Website.

If you don’t recall accepting cookies for the Website, it could be because your web browser has been set to automatically accept cookies.

Changes to Privacy Policy:

We reserve the right to change our Privacy Policy at any time.

To ensure you are up to date on the latest changes, we encourage you to visit this page periodically.

The “Last Updated” date is posted at the top of this page.

The modified Privacy Policy will be effective immediately upon posting.